Whatever your home improvement visions entail, our expert team can see it through from the planning stage, right through to the point of delivery and will provide subsequent after sales support.
The first steps
When you start planning your home improvements, whether it’s a new kitchen, bathroom, bedroom or home living design, we always start with our free planning service. This begins with a consultation with one of our designers in store where you can put across your initial ideas and discuss the general direction of the project. This is followed by a site visit, where we take precise measurements of the rooms going under the hammer and take time to understand your specific requirements. Once we’ve completed this stage, you’ll be invited back to one of our showrooms to have our design ideas presented in photorealism on widescreen monitors. This is great way for you to get a feel for what we’re proposing your new room could look like, and of course, you’ll have plenty of opportunity to add further suggestions. At this point, we’ll also provide a fully inclusive, detailed quote offering you fantastic value for money on our expert craftsmanship and great service, with no hidden extras.
We’re extremely proud of our reputation for excellence and many of our clients approach us after recommendation from our satisfied customers. This is no accident; we ensure high levels of service are maintained throughout each stage of every project we undertake. One way Ream has achieved this is through our commitment to directly employ our fitting teams and our commitment to ongoing training through apprenticeship schemes that we run. You will be contacted by someone within our Installation Management team to arrange the initial survey and they will be your closest point of contact throughout the entire installation. The Installation Management team is responsible for the entire project management of your installation. They’ll even be available to provide after sales assistance once the project has been completed. We’ve found having enthusiastic experts to turn to is a real help as they can provide consistent advice and support throughout, whilst also ensuring the project runs smoothly and is delivered on time, without any delays.
To further improve customer satisfaction, we always leave a final payment until your project is complete. Visit our showroom or talk to our expert team today to find out how we can help transform your home.
Kitchens Bathrooms Bedrooms & Home LIving
- Showroom visit recommended
- Browse and consider
- Book a consultation with a designer
- Consultation in showroom to discuss your project
- Home visit to take measurements
- Design created in showroom by designer
- Arranged visit for presentation
- Presentation of design in showroom
- Presentation of detailed quotation
- Time to contemplate
- Further visit to finalise and place order